What is an import agent?

All of our products at Pankesum are imported from the northern region of Thailand. Thus we are always dealing with middlemen as our products makes its journey to the United States. 


An agent is commonly misinterpreted as a middle man but in fact does not own any of the goods. The agent's role is to create connections and provide buyer's with choices from various suppliers and to create the bridges in between. 


The import/export business has two main types of agents:

  • Traditional import/export agents:An export agent works in the country where the product is produced. For example, you may know a company in the U.S. that’s looking to buy a certain kind of product overseas. You’d identify sellers of that product overseas and represent the buyer in foreign markets as the import agent.

At pankesum, when we do custom orders, we act as an agent in a way. As we source and find the best factories to create your custom wooden product in Thailand. Products either hand made or with machinery from acacia wood or mango wood.  
  • Brokers: A broker is an independent agent who brings buyers and sellers together. For the most part, brokers work for sellers, although some brokers do represent buyers. A broker differs from the traditional import/export agent in that they don’t usually represent a company. Instead, they are  traditionally hired to bring together one-of-a-kind or nonrecurring deals.